Contact

Do you have a question or need information about our services? We can help. Contact us online, by Live Chat, or by phone; sign up for our free subscriptions; and connect with us on social media.

  • Find Help With a Personal Situation

  • How to Report Child Abuse and Neglect

    • Request Form
    Fill out our request form to submit questions about our services, website, or website content; request help with our library; access journal articles or other items from our collection; or report other issues. An information support specialist will review your question and respond via email within 2 business days.

    Live Chat/Live Online Support
    Use Live Chat to contact an information support specialist between 10 a.m. and 5 p.m. (ET). We recommend turning off your pop-up blocker to maximize this service.

    Call Us
    Call us at 1.800.394.3366 between 9:30 a.m. and 5:30 p.m. (ET) to speak to an information support specialist.

    Please note: Child Welfare Information Gateway does not have the authority to intervene in personal matters.

    Mail
    Child Welfare Information Gateway
    Children’s Bureau/ACYF
    330 C Street S.W.
    Washington, DC 20201

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