Continuous quality improvement (CQI) systems are frameworks for defining and examining strengths and problems and then testing, improving, and learning from solutions on an ongoing basis. CQI is a proactive, cyclical process that uses data to improve services and child welfare outcomes.  

Having a robust CQI system contributes to consistently improving services and supports for children and families and using resources effectively. As service interventions change, a CQI program can support services that are effective and accessible and contribute to positive results.  

Effectively implementing changes to your practice comes with challenges. These frameworks can help us determine if practices and strategies are effective and, if not, provide a process for change.  

Approaches to CQI vary, so interagency communication is essential. Sharing knowledge with and learning from other agencies and community partners, including those with lived experience, can be valuable. 

Learn ways to develop CQI systems for your agency, organization, or program and find examples of CQI models and tools. Adjust the filters below to refine your list of resources.